You cannot select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
76 lines
2.6 KiB
HTML
76 lines
2.6 KiB
HTML
<!DOCTYPE html>
|
|
<html lang="en">
|
|
<head>
|
|
<meta charset="UTF-8">
|
|
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
|
<title>New Ticket</title>
|
|
<style>
|
|
body {
|
|
font-family: Arial, sans-serif;
|
|
line-height: 1.6;
|
|
margin: 0;
|
|
padding: 0;
|
|
background-color: #f9f9f9;
|
|
text-align: center;
|
|
}
|
|
.container {
|
|
max-width: 600px;
|
|
margin: 0 auto;
|
|
padding: 20px;
|
|
background-color: #ffffff;
|
|
border-radius: 8px;
|
|
box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
|
|
}
|
|
h2 {
|
|
color: #20336b;
|
|
}
|
|
p {
|
|
color: #374a7a;
|
|
}
|
|
.btn {
|
|
display: inline-block;
|
|
padding: 10px 20px;
|
|
background-color: #20336b;
|
|
color: #ffffff;
|
|
text-decoration: none;
|
|
border-radius: 5px;
|
|
transition: background-color 0.3s ease;
|
|
}
|
|
.btn:hover {
|
|
background-color: #374a7a;
|
|
}
|
|
</style>
|
|
</head>
|
|
<body>
|
|
<div class="container">
|
|
{% if ticket.opened_by.id == user.id %}
|
|
<h2>New Ticket Opened at Ositcom</h2>
|
|
{% else %}
|
|
<h2>New Ticket Opened by {{ticket.opened_by.user.first_name}} {{ticket.opened_by.user.last_name}}</h2>
|
|
{% endif %}
|
|
|
|
<p>Hello {{user.first_name}},</p>
|
|
{% if ticket.opened_by.id == user.id %}
|
|
<p>You opened a new ticket at Ositcom with the following details:</p>
|
|
{% else %}
|
|
<p>A new ticket was opened by {{ticket.opened_by.first_name}} {{ticket.opened_by.last_name}} with the following details:</p>
|
|
{% endif %}
|
|
<p><strong>Title:</strong> {{ ticket.title }}</p>
|
|
<p><strong>Description:</strong> {{ ticket.description }}</p>
|
|
<p><strong>Department:</strong> {{ ticket.department.name }}</p>
|
|
<p><strong>Regarding:</strong>
|
|
{% if not ticket.project and not ticket.product %}
|
|
{{ ticket.regarding }}
|
|
{% elif ticket.product %}
|
|
{{ ticket.product }}
|
|
{% elif ticket.project %}
|
|
{{ ticket.project }}
|
|
{% endif %}</p>
|
|
<p><strong>Opened By:</strong> {{ ticket.opened_by.first_name }} {{ ticket.opened_by.last_name }}</p>
|
|
<p><strong>Opened Date:</strong> {{ ticket.opened_date }}</p>
|
|
<p><a class="btn" href="https://osina.ositcom.com/tickets/{{ticket.ticket_number}}/">View Ticket</a></p>
|
|
<p>Regards,<br>The Ositcom Team</p>
|
|
</div>
|
|
</body>
|
|
</html>
|