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			179 lines
		
	
	
		
			9.8 KiB
		
	
	
	
		
			HTML
		
	
			
		
		
	
	
			179 lines
		
	
	
		
			9.8 KiB
		
	
	
	
		
			HTML
		
	
| {% extends "main.html" %}
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| {%load static%}
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| {% block content %}
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| 
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| <div class="w-full xxlg1:w-[75%] bg-white h-fit rounded-md shadow-md p-5">
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|     <div class="w-full h-fit flex flex-col gap-2 bg-gray-100 shadow-md rounded-md px-3 py-3">
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|         <p class="text-secondosiblue text-xl">Ticket: <span class="font-semibold">#2226663535</span></p>
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| 
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|         <div class="flex justify-start items-center gap-1">
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|             <div class="w-[16px] h-[16px] rounded-full bg-red-200 border border-red-500 shadow-md"></div>
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|             <p class="text-secondosiblue font-light">Closed by Linode at 20-4-24 16:30</p>
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|         </div>
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|     </div>
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| 
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| 
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|     <div class="w-full flex flex-col gap-8 mt-5 s:mt-10">
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|         <!-- REPLY 1 -->
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|         <div class="flex gap-3">
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|             <div>
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|                 <div class="w-[45px] s:w-[60px] h-[45px] s:h-[60px] rounded-full shadow-md border border-gray-100">
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|                     <img src="{% static 'images/ositcom_logos/full-logo.png' %}"
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|                         class="w-full h-full rounded-full object-cover">
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|                 </div>
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|             </div>
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| 
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| 
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|             <div class="w-full replyContainer shadow-md">
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|                 <div
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|                     class="w-full bg-gray-100 flex justify-between items-center gap-3 px-3 py-3 cursor-pointer rounded-t-md toggleReply">
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|                     <p class="text-secondosiblue font-light text-sm s:text-base"><span class="font-semibold">Ositcom
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|                             Ltd</span>
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|                         commented 2024-04-17 12:19</p>
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| 
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|                     <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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|                         stroke="currentColor" class="w-4 h-4 text-secondosiblue arrowUp">
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|                         <path stroke-linecap="round" stroke-linejoin="round" d="m4.5 15.75 7.5-7.5 7.5 7.5" />
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|                     </svg>
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| 
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| 
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|                     <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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|                         stroke="currentColor" class="w-4 h-4 text-secondosiblue arrowDown hidden">
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|                         <path stroke-linecap="round" stroke-linejoin="round" d="m19.5 8.25-7.5 7.5-7.5-7.5" />
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|                     </svg>
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|                 </div>
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| 
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|                 <div class="w-full bg-white p-5 flex flex-col gap-3 reply">
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|                     <p class="text-gray-500 font-light leading-8 text-[15px]">
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|                         Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus non purus consectetur
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|                         magna sodales fringilla. Suspendisse non imperdiet metus. Curabitur feugiat tristique
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|                         varius. Curabitur fermentum sapien nisi, sed suscipit odio luctus sed. Mauris pretium risus
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|                         a tincidunt facilisis. Aliquam quis odio in mi aliquet scelerisque et ut urna. Ut ultrices
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|                         turpis odio, id hendrerit lectus dignissim in. Donec at tortor quis dui auctor sodales porta
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|                         et purus. Aliquam at nunc sit amet tortor lacinia porttitor. Proin auctor, eros ac
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|                         sollicitudin iaculis, felis quam vulputate ante, eu varius dolor arcu non enim. Vestibulum
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|                         ornare dapibus risus, id eleifend ipsum. Aliquam metus urna, bibendum quis cursus vitae,
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|                         placerat sit amet felis. Aliquam tellus ex, pretium id gravida id, vulputate et velit.
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|                         Phasellus leo felis, lobortis ut dolor eget, viverra aliquet ligula. Aliquam molestie ac
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|                         eros et fermentum.
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|                     </p>
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| 
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|                 </div>
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|             </div>
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|         </div>
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| 
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| 
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|         <!-- CUSTOMER SUPPORT REPLY 2 -->
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|         <div class="flex gap-3">
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|             <div>
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|                 <div class="w-[45px] s:w-[60px] h-[45px] s:h-[60px] rounded-full shadow-md border border-gray-100">
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|                     <img src="{% static 'images/netcommerce-logo.png' %}"
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|                         class="w-full h-full rounded-full object-cover">
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|                 </div>
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|             </div>
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| 
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|             <div class="w-full replyContainer shadow-md">
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|                 <div
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|                     class="w-full bg-gray-100 flex justify-between items-center gap-3 px-3 py-3 cursor-pointer rounded-t-md toggleReply">
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|                     <p class="text-secondosiblue font-light text-sm s:text-base"><span
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|                             class="font-semibold">Scott</span>
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|                         Customer Support commented 2024-04-17 12:19</p>
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| 
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|                     <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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|                         stroke="currentColor" class="w-4 h-4 text-secondosiblue arrowUp">
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|                         <path stroke-linecap="round" stroke-linejoin="round" d="m4.5 15.75 7.5-7.5 7.5 7.5" />
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|                     </svg>
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| 
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| 
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|                     <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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|                         stroke="currentColor" class="w-4 h-4 text-secondosiblue arrowDown hidden">
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|                         <path stroke-linecap="round" stroke-linejoin="round" d="m19.5 8.25-7.5 7.5-7.5-7.5" />
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|                     </svg>
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|                 </div>
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| 
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|                 <div class="w-full bg-white flex flex-col gap-5 p-5 reply">
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|                     <p class="text-gray-500 font-light leading-8 text-[15px]">
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|                         Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus non purus consectetur
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|                         magna sodales fringilla. Suspendisse non imperdiet metus. Curabitur feugiat tristique
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|                         varius. Curabitur fermentum sapien nisi, sed suscipit odio luctus sed. Mauris pretium risus
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|                         a tincidunt facilisis. Aliquam quis odio in mi aliquet scelerisque et ut urna. Ut ultrices
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|                         turpis odio, id hendrerit lectus dignissim in. Donec at tortor quis dui auctor sodales porta
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|                         et purus.
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|                     </p>
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| 
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|                     <div class="w-full border-t border-gray-200 pt-5 flex justify-start items-center gap-3">
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|                         <a class="text-secondosiblue font-light cursor-pointer hover:text-gray-500 duration-300">How
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|                             did I do?</a>
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| 
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|                         <div class="flex justify-start items-center gap-2">
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|                             <div class="w-fit h-fit rounded-full border-4 border-secondosiblue">
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|                                 <img src="{% static 'images/icons/happy-icon.png' %}"
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|                                     class="w-[30px] h-[30px] rounded-full cursor-pointer hover:scale-105 duration-300 transition-transform">
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|                             </div>
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| 
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|                             <div class="w-fit h-fit rounded-full">
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|                                 <img src="{% static 'images/icons/neutral-icon.png' %}"
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|                                     class="w-[30px] h-[30px] rounded-full cursor-pointer hover:scale-105 duration-300 transition-transform">
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|                             </div>
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| 
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|                             <div class="w-fit h-fit rounded-full">
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|                                 <img src="{% static 'images/icons/unhappy-icon.png' %}"
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|                                     class="w-[30px] h-[30px] rounded-full cursor-pointer hover:scale-105 duration-300 transition-transform">
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|                             </div>
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|                         </div>
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|                     </div>
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|                 </div>
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|             </div>
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|         </div>
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| 
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| 
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| 
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|         <!-- REPLYING SECTION -->
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|         <div class="flex gap-3">
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|             <div>
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|                 <div class="w-[45px] s:w-[60px] h-[45px] s:h-[60px] rounded-full shadow-md border border-gray-100">
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|                     <img src="{% static 'images/ositcom_logos/full-logo.png' %}"
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|                         class="w-full h-full rounded-full object-cover">
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|                 </div>
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|             </div>
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| 
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| 
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|             <div class="w-full flex flex-col gap-3">
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|                 <textarea
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|                     class="w-full bg-white px-3 py-3 border border-gray-200 rounded-md outline-none text-gray-500 resize-none"
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|                     rows="8" placeholder="Reply to Ositcom Ltd..."></textarea>
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| 
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| 
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|                 <div class="w-full flex flex-col s:flex-row justify-end items-center gap-3">
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|                     <div
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|                         class="w-full s:w-[50px] h-[50px] rounded-md bg-gray-50 shadow-md border border-gray-100 flex justify-center items-center p-2 cursor-pointer relative hover:scale-105 duration-300 transition-transform">
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|                         <input type="file" name="file" id="fileInput" class="opacity-0">
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| 
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|                         <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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|                             stroke="currentColor" class="w-5 h-5 text-secondosiblue z-10 absolute pointer-events-none">
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|                             <path stroke-linecap="round" stroke-linejoin="round"
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|                                 d="m18.375 12.739-7.693 7.693a4.5 4.5 0 0 1-6.364-6.364l10.94-10.94A3 3 0 1 1 19.5 7.372L8.552 18.32m.009-.01-.01.01m5.699-9.941-7.81 7.81a1.5 1.5 0 0 0 2.112 2.13" />
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|                         </svg>
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|                     </div>
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| 
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|                     <button
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|                         class="w-full s:w-fit bg-secondosiblue border border-secondosiblue text-gray-200 rounded-md cursor-pointer hover:bg-white hover:text-secondosiblue duration-300 px-9 py-3">
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|                         Send as Note
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|                     </button>
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| 
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|                     <button
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|                         class="w-full s:w-fit bg-gray-100 border border-secondosiblue text-secondosiblue hover:bg-secondosiblue hover:text-gray-200 rounded-md cursor-pointer duration-300 px-9 py-3">
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|                         Send as Reply
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|                     </button>
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|                 </div>
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|             </div>
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|         </div>
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|     </div>
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| </div>
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| 
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| 
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| <!---------------------- JS SCRIPTS -------------------->
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| 
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| <script type="text/javascript" src="{% static 'js/customer_dashboard/ticket-details.js' %}"></script>
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| 
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| {% endblock %} |