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70 lines
3.7 KiB
HTML
70 lines
3.7 KiB
HTML
<div class="flex gap-3 mb-10" id="update-{{ update.id }}">
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<div>
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<div class="w-[45px] s:w-[60px] h-[45px] s:h-[60px] rounded-full shadow-md border border-gray-100">
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{% if update.added_by.customerprofile %}
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{% if update.added_by.customerprofile.image %}
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<img src="{{update.added_by.customerprofile.image.url}}"
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class="w-full h-full rounded-full object-cover">
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{% else %}
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<div
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class="w-full h-full border border-secondosiblue bg-secondosiblue text-white uppercase rounded-full flex justify-center items-center p-1 shadow-md">
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{{ update.added_by.first_name.0 }}{{ update.added_by.last_name.0 }}
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</div>
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{% endif %}
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{% elif update.added_by.staffprofile %}
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{% if update.added_by.staffprofile.image %}
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<img src="{{update.added_by.staffprofile.image.url}}"
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class="w-full h-full rounded-full object-cover">
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{% else %}
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<div
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class="w-full h-full border border-osiblue bg-osiblue text-white uppercase rounded-full flex justify-center items-center p-1 shadow-md">
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{{ update.added_by.first_name.0 }}{{ update.added_by.last_name.0 }}
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</div>
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{% endif %}
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{% endif %}
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</div>
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</div>
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<div class="w-full replyContainer shadow-md">
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<div
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class="w-full bg-gray-100 flex justify-between items-center gap-3 px-3 py-3 cursor-pointer rounded-t-md toggleReply">
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<p class="text-secondosiblue font-light text-sm s:text-base"><span
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class="font-semibold">{{update.added_by.first_name}}</span>
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replied {{update.date_added}}</p>
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<svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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stroke="currentColor" class="w-4 h-4 text-secondosiblue arrowUp">
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<path stroke-linecap="round" stroke-linejoin="round" d="m4.5 15.75 7.5-7.5 7.5 7.5" />
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</svg>
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<svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
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stroke="currentColor" class="w-4 h-4 text-secondosiblue arrowDown hidden">
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<path stroke-linecap="round" stroke-linejoin="round" d="m19.5 8.25-7.5 7.5-7.5-7.5" />
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</svg>
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</div>
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<div class="w-full bg-white p-5 flex flex-col gap-3 reply default-css">
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{{update.description | safe }}
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{% if update.ticketattachment_set.all %}
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<div class="w-full flex flex-wrap justify-end items-center gap-3">
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{% for file in update.ticketattachment_set.all %}
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<div
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class="flex items-center gap-1 text-secondosiblue hover:text-gray-500 duration-300 cursor-pointer text-sm">
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<svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24"
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stroke-width="1.5" stroke="currentColor" class="w-4 h-4 text-secondosiblue">
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<path stroke-linecap="round" stroke-linejoin="round"
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d="m18.375 12.739-7.693 7.693a4.5 4.5 0 0 1-6.364-6.364l10.94-10.94A3 3 0 1 1 19.5 7.372L8.552 18.32m.009-.01-.01.01m5.699-9.941-7.81 7.81a1.5 1.5 0 0 0 2.112 2.13" />
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</svg>
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<a href="https://osina.ositcom.com/{{file.file_path}}" target="_blank">{{ file.file_path | cut:"static/images/uploaded_ticket_files/" }}{% if not forloop.last %}, {% endif %}</a>
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</div>
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{% endfor %}
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</div>
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{% endif %}
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</div>
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{% include 'details_templates/partials/ticket-message-reactions.html' %}
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</div>
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</div> |