from django.shortcuts import render, get_object_or_404
from .models import *
from .decorators import *
from django.core.mail import send_mail
from django.template.loader import render_to_string
from django.utils.html import strip_tags
from django.conf import settings

# Create your views here.
@ticket_member_required
def ticket_room(request, ticket_number):
    if hasattr(request.user, 'customerprofile'):
        base_template = "customer_main.html"
    else:
        base_template = "main.html"
    ticket = get_object_or_404(Ticket, ticket_number=ticket_number)
    ticket_updates = TicketUpdate.objects.filter(ticket=ticket).order_by('id')
    for update in TicketUpdate.objects.filter(ticket=ticket).exclude(added_by=request.user).order_by('id'):
        if not TicketRead.objects.filter(ticket_update=update, user=request.user).exists():
            TicketRead.objects.create(ticket_update=update, user=request.user, read=True)

    last_ticket_status = TicketStatus.objects.filter(ticket=ticket).last()

    context = {     
        'base_template': base_template,
        'ticket' : ticket,
        'ticket_updates': ticket_updates,
        'last_ticket_status': last_ticket_status,

    }

    return render(request, 'details_templates/ticket-room.html', context)




@ticket_member_required
def ticket_settings(request):

    context = {     

    }

    return render(request, 'details_templates/ticket-settings.html', context)



@ticket_member_required
def add_ticket_department_modal(request):

    context = {     

    }

    return render(request, 'add_templates/add-ticket-department-modal.html', context)



@ticket_member_required
def add_ticket_member_modal(request):

    context = {     

    }

    return render(request, 'add_templates/add-ticket-member-modal.html', context)