diff --git a/osinaweb/billing/__pycache__/models.cpython-310.pyc b/osinaweb/billing/__pycache__/models.cpython-310.pyc
index b5c56e7e..9ea9c697 100644
Binary files a/osinaweb/billing/__pycache__/models.cpython-310.pyc and b/osinaweb/billing/__pycache__/models.cpython-310.pyc differ
diff --git a/osinaweb/billing/models.py b/osinaweb/billing/models.py
index 3956c37d..1e3a4488 100644
--- a/osinaweb/billing/models.py
+++ b/osinaweb/billing/models.py
@@ -47,7 +47,6 @@ class Order(models.Model):
         if first_orderitem:
             return first_orderitem.purchased_at
         return None
-
     def save(self, *args, **kwargs):
         if not self.order_id:
             order_count = Order.objects.filter(customer=self.customer).count()
diff --git a/osinaweb/customercore/__pycache__/views.cpython-310.pyc b/osinaweb/customercore/__pycache__/views.cpython-310.pyc
index fa986c57..014ffd42 100644
Binary files a/osinaweb/customercore/__pycache__/views.cpython-310.pyc and b/osinaweb/customercore/__pycache__/views.cpython-310.pyc differ
diff --git a/osinaweb/customercore/views.py b/osinaweb/customercore/views.py
index 83f46002..516a813a 100644
--- a/osinaweb/customercore/views.py
+++ b/osinaweb/customercore/views.py
@@ -33,7 +33,10 @@ def redirect_osicard(request):
 # ADD
 @customer_login_required
 def customer_add_ticket(request, *args, **kwargs):
-    customer_products = OrderItem.objects.filter(active__in=[True, None], item__type = 'Product', order__customer = request.user.customerprofile)
+    customer_orders = Order.objects.filter(customer=request.user.customerprofile)
+    customer_orders_with_last_status = customer_orders.annotate(max_status_date=Max('orderstatus__date'))
+    customer_orders_completed = customer_orders_with_last_status.filter(orderstatus__status='Completed',orderstatus__date=F('max_status_date'))
+    customer_products = OrderItem.objects.filter(active__in=[True, None], item__type = 'Product', order__customer = request.user.customerprofile, order__in=customer_orders_completed )
     customer_projects = Project.objects.filter(customer=request.user.customerprofile)
     support_department = get_object_or_404(Department, name='Support')
 
diff --git a/osinaweb/db.sqlite3 b/osinaweb/db.sqlite3
index a076d8e7..d2639dc3 100644
Binary files a/osinaweb/db.sqlite3 and b/osinaweb/db.sqlite3 differ
diff --git a/osinaweb/osinacore/add/__pycache__/views.cpython-310.pyc b/osinaweb/osinacore/add/__pycache__/views.cpython-310.pyc
index a05b2db2..a3f7b407 100644
Binary files a/osinaweb/osinacore/add/__pycache__/views.cpython-310.pyc and b/osinaweb/osinacore/add/__pycache__/views.cpython-310.pyc differ
diff --git a/osinaweb/osinacore/add/views.py b/osinaweb/osinacore/add/views.py
index ef3a5f0c..ab75e8d3 100644
--- a/osinaweb/osinacore/add/views.py
+++ b/osinaweb/osinacore/add/views.py
@@ -654,7 +654,10 @@ def add_reaction(request, status_id, emoji):
 @staff_login_required
 def add_ticket(request, customer_id):
     customer= get_object_or_404(CustomerProfile, id=customer_id)
-    customer_products = OrderItem.objects.filter(order__status='Completed', active__in=[True, None], item__type='Product', order__customer=customer)
+    customer_orders = Order.objects.filter(customer=customer)
+    customer_orders_with_last_status = customer_orders.annotate(max_status_date=Max('orderstatus__date'))
+    customer_orders_completed = customer_orders_with_last_status.filter(orderstatus__status='Completed',orderstatus__date=F('max_status_date'))
+    customer_products = OrderItem.objects.filter(active__in=[True, None], item__type = 'Product', order__customer = customer, order__in=customer_orders_completed)
     customer_projects = Project.objects.filter(customer=customer)
     departments = Department.objects.all().order_by('name')
     if request.method == 'POST':
@@ -686,7 +689,7 @@ def add_ticket(request, customer_id):
             opened_date = datetime.now()
         )
         ticket.save()
-        ticket_status_update = TicketStatusUpdate(
+        ticket_status_update = TicketUpdate(
             ticket = ticket,
             status = 'Open',
             added_by = request.user,