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diff --git a/osinaweb/osinacore/add/__pycache__/urls.cpython-312.pyc b/osinaweb/osinacore/add/__pycache__/urls.cpython-312.pyc
index 75843641..592b51fc 100644
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diff --git a/osinaweb/osinacore/add/__pycache__/views.cpython-312.pyc b/osinaweb/osinacore/add/__pycache__/views.cpython-312.pyc
index 8a82c0a9..f171c532 100644
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diff --git a/osinaweb/osinacore/add/urls.py b/osinaweb/osinacore/add/urls.py
index 2016ab14..079d3850 100644
--- a/osinaweb/osinacore/add/urls.py
+++ b/osinaweb/osinacore/add/urls.py
@@ -34,7 +34,10 @@ urlpatterns = [
     path('reference/', views.add_reference_modal, name='addreferencemodal'),
     path('tag/', views.add_tag_modal, name='addtagmodal'),
     path('reaction/<int:status_id>/<str:emoji>/', views.add_reaction, name='add_reaction'),
-    path('ticket/<int:customer_id>/', views.add_ticket, name='addticket'),
+    path('ticket/customer/<int:customer_id>/', views.add_ticket, name='addcustomerticket'),
+    path('ticket/project/<str:project_id>/', views.add_ticket, name='addprojectticket'),
+    path('ticket', views.add_ticket, name='addticket'),
+    path('fetch-customer-information/<int:customer_id>/', views.fetch_customer_information, name='fetch_customer_information'),
     path('ticketupdate/<int:ticket_id>/', views.add_ticket_update, name='addticketupdate'),
     
 
diff --git a/osinaweb/osinacore/add/views.py b/osinaweb/osinacore/add/views.py
index 7ec10f20..bcd6a4bb 100644
--- a/osinaweb/osinacore/add/views.py
+++ b/osinaweb/osinacore/add/views.py
@@ -674,8 +674,19 @@ def add_reaction(request, status_id, emoji):
 
 
 @staff_login_required
-def add_ticket(request, customer_id):
-    customer = get_object_or_404(CustomerProfile, id=customer_id)
+def add_ticket(request, customer_id=None, project_id=None):
+    if customer_id:
+        customer = get_object_or_404(CustomerProfile, id=customer_id)
+    else:
+        customer = None
+    
+    if project_id:
+        project = get_object_or_404(Project, id=project_id)
+        customer = project.customer
+    else:
+        project=None
+
+    customers = CustomerProfile.objects.all().order_by('-id')
     customer_orders = Order.objects.filter(customer=customer)
     customer_orders_with_last_status = customer_orders.annotate(max_status_date=Max('orderstatus__date'))
     customer_orders_completed = customer_orders_with_last_status.filter(orderstatus__status='Completed', orderstatus__date=F('max_status_date'))
@@ -746,12 +757,33 @@ def add_ticket(request, customer_id):
         'customer_products': customer_products,
         'customer_projects': customer_projects,
         'customer': customer,
-        'all_departments': all_departments
+        'all_departments': all_departments,
+        'project' : project,
+        'customers' : customers,
     }
 
     return render(request, 'add_templates/add-ticket.html', context)
 
 
+def fetch_customer_information(request, customer_id):
+    customer = get_object_or_404(CustomerProfile, id=customer_id)
+    customer_orders = Order.objects.filter(customer=customer)
+    customer_orders_with_last_status = customer_orders.annotate(max_status_date=Max('orderstatus__date'))
+    customer_orders_completed = customer_orders_with_last_status.filter(orderstatus__status='Completed', orderstatus__date=F('max_status_date'))
+    customer_products = OrderItem.objects.filter(active__in=[True, None], item__type='Product', order__customer=customer, order__in=customer_orders_completed)
+    customer_projects = Project.objects.filter(customer=customer)
+
+
+    response_data = {
+        'orders': list(customer_orders_completed.values()), 
+        'products': list(customer_products.values()),
+        'projects': list(customer_projects.values()),
+    }
+
+    return JsonResponse(response_data, safe=False)
+    
+
+
 def upload_file(request):
     if 'file' not in request.FILES or 'filename' not in request.POST:
         return JsonResponse({'data': 'Invalid Request'})
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diff --git a/osinaweb/osinacore/templates/add_templates/add-ticket.html b/osinaweb/osinacore/templates/add_templates/add-ticket.html
index 7671435c..38dd59ea 100644
--- a/osinaweb/osinacore/templates/add_templates/add-ticket.html
+++ b/osinaweb/osinacore/templates/add_templates/add-ticket.html
@@ -5,11 +5,19 @@
 <div class="w-full px-5 s:px-9 mb-5">
     <div class="w-full h-full shadow-md rounded-md py-5 px-3 bg-white">
         <h1 class="text-3xl text-secondosiblue text-center font-semibold">
-            Add Ticket for {{customer.user.first_name}} {{customer.user.last_name}}
+            Add Ticket {% if customer %}for {{customer.user.first_name}} {{customer.user.last_name}}{% endif %}
+            {% if project %}<br><span class="text-fifthosiblue"> {{project.name}}</span>  {% endif %}
         </h1>
 
         <form class="w-full flex flex-col gap-5 justify-center items-center mt-5" method="POST"
-            action="{% url 'addticket' customer.id %}" enctype="multipart/form-data">
+            {% if customer %}
+            action="{% url 'addcustomerticket' customer.id %}"
+            {% elif project %}
+            action="{% url 'addprojectticket' project.id %}"
+            {% else %}
+            action="{% url 'addticket' %}"
+            {% endif %}
+            enctype="multipart/form-data">
             {% csrf_token %}
 
             <div class="w-full">
@@ -18,6 +26,21 @@
                     class="w-full h-[50px] py-1 px-3 border border-gray-300 outline-none rounded-md mt-1">
             </div>
 
+            {% if not customer %}
+            <div class="w-full">
+                <label class="text-gray-500">Customer</label>
+                <select name="customer" id="customer-select"
+                    class="w-full h-[50px] py-1 px-3 border border-gray-300 outline-none rounded-md mt-1">
+                    <option selected disabled>Select a Customer</option>
+                    {% for customer in customers %}
+                    <option value="{{customer.id}}">{{customer.user.first_name}} {{customer.user.last_name}}</option>
+                    {% endfor %}
+                </select>
+            </div>
+            {% endif %}
+
+
+            {% if not project %}
             <div class="w-full">
                 <label class="text-gray-500">What is this regarding?</label>
                 <select name="regarding"
@@ -25,14 +48,15 @@
                     id="regardingSelectTag">
                     <option value="General/Account/Billing">General/Account/Billing</option>
                     <option value="Product">Product</option>
-                    <option value="Project">Project</option>
+                    <option value="Project" {% if project %} selected {% endif %}>Project</option>
                 </select>
             </div>
 
+            
             <!-- Projects Select Tag -->
             <div class="w-full hidden" id="projectsSelectTag">
                 <label class="text-gray-500">Choose one of {{customer.user.first_name}}'s projects:</label>
-                <select name="project"
+                <select name="project" id="project-select"
                     class="w-full h-[50px] py-1 px-3 border border-gray-300 outline-none rounded-md mt-1">
                     <option value="" selected disabled>Select Project</option>
                     {% for customer_project in customer_projects %}
@@ -40,12 +64,13 @@
                     {% endfor %}
                 </select>
             </div>
+            {% endif %}
 
             <!-- Products Select Tag -->
             <div class="w-full hidden" id="productsSelectTag">
                 <label class="text-gray-500">Choose one of {{customer.user.first_name}}'s
                     products/subscriptions:</label>
-                <select name="product"
+                <select name="product" id="product-select"
                     class="w-full h-[50px] py-1 px-3 border border-gray-300 outline-none rounded-md mt-1">
                     <option value="" selected disabled>Select Product</option>
                     {% for customer_product in customer_products %}
@@ -116,6 +141,9 @@
 <!-------------- JS SCRIPTS --------------->
 <script type="text/javascript" src='{% static "js/tickets/add-ticket.js" %}'></script>
 
+{% if not customer %}
+<script type="text/javascript" src='{% static "js/tickets/add-ticket-no-customer.js" %}'></script>
+{% endif %}
 
 <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.3.1/jquery.min.js"></script>
 <script type="text/javascript" src='{% static "js/inputs/file-uploader.js" %}'></script>
diff --git a/osinaweb/osinacore/templates/details_templates/customer-details.html b/osinaweb/osinacore/templates/details_templates/customer-details.html
index 9b05fe95..8c0b0551 100644
--- a/osinaweb/osinacore/templates/details_templates/customer-details.html
+++ b/osinaweb/osinacore/templates/details_templates/customer-details.html
@@ -37,7 +37,7 @@
                     Project</button>
             </a>
 
-            <a href="{% url 'addticket' customer.id %}" class="w-full md:w-fit">
+            <a href="{% url 'addcustomerticket' customer.id %}" class="w-full md:w-fit">
                 <button
                     class="w-full md:w-fit text-base px-3 py-2 bg-osiblue text-white outline-none border border-osiblue rounded-md cursor-pointer hover:bg-white hover:text-osiblue duration-300">Add
                     Ticket</button>
diff --git a/osinaweb/osinacore/templates/details_templates/project-details.html b/osinaweb/osinacore/templates/details_templates/project-details.html
index 858c8cfb..54d87740 100644
--- a/osinaweb/osinacore/templates/details_templates/project-details.html
+++ b/osinaweb/osinacore/templates/details_templates/project-details.html
@@ -260,10 +260,13 @@
                     <p class="text-secondosiblue uppercase font-bold">Tickets</p>
                 </div>
 
-                <button
+                <a href="{% url 'addprojectticket' project.id %}" class="h-full">
+                    <button
                     class="h-full rounded-tr-md px-4 bg-secondosiblue text-gray-200 text-[18px] outline-none border-none cursor-pointer flex justify-center items-center">
                     <i class="fa fa-plus"></i>
                 </button>
+                </a>
+
             </div>
             <div class="overflow-x-auto border border-gray-300 rounded-b-md tableContainer">
                 <table class="min-w-full divide-y">
diff --git a/osinaweb/osinacore/templates/details_templates/task-details.html b/osinaweb/osinacore/templates/details_templates/task-details.html
index 3bd1e5e4..d9ad532c 100644
--- a/osinaweb/osinacore/templates/details_templates/task-details.html
+++ b/osinaweb/osinacore/templates/details_templates/task-details.html
@@ -48,8 +48,8 @@
 
 
         <div>
-            <p class="text-gray-500 text-xl">Project: <span
-                    class="text-slate-800 text-xl font-semibold">{{task.project.name}}</span></p>
+            <p class="text-gray-500 text-xl">Project: <a href="{% url 'detailed-project' task.project.project_id %}"
+                    class="text-slate-800 text-xl font-semibold hover:text-secondosiblue duration-300">{{task.project.name}}</a></p>
         </div>
 
         <div>
diff --git a/osinaweb/osinacore/templates/listing_pages/tickets.html b/osinaweb/osinacore/templates/listing_pages/tickets.html
index 278caaba..9c647233 100644
--- a/osinaweb/osinacore/templates/listing_pages/tickets.html
+++ b/osinaweb/osinacore/templates/listing_pages/tickets.html
@@ -19,6 +19,15 @@
                     </button>
                 </div>
             </div>
+
+
+            <div class="w-full s:w-fit">
+                <a href="{% url 'addticket' %}" class="w-full s:w-fit">
+                    <button
+                        class="w-full s:w-fit text-base px-3 py-2 bg-osiblue text-white outline-none border border-osiblue rounded-md cursor-pointer hover:bg-white hover:text-osiblue duration-300">Add
+                        Ticket</button>
+                </a>
+            </div>
         </div>
 
 
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diff --git a/osinaweb/static/js/tickets/add-ticket-no-customer.js b/osinaweb/static/js/tickets/add-ticket-no-customer.js
new file mode 100644
index 00000000..95950320
--- /dev/null
+++ b/osinaweb/static/js/tickets/add-ticket-no-customer.js
@@ -0,0 +1,39 @@
+
+$(document).ready(function () {
+    $('#customer-select').change(function () {
+        var customerId = $(this).val();
+
+        if (customerId) {
+            var url = '/add/fetch-customer-information/' + customerId + '/';
+
+            $.ajax({
+                url: url,
+                method: "GET",
+                success: function (response) {
+                    $('#project-select').empty();
+                    $('#product-select').empty();
+
+                    $('#project-select').append('<option value="">Select a Project</option>');
+                    $('#product-select').append('<option value="">Select a Product</option>');
+
+                    response.projects.forEach(function (project) {
+                        $('#project-select').append('<option value="' + project.id + '">' + project.name + '</option>');
+                    });
+
+                    response.products.forEach(function (product) {
+                        $('#product-select').append('<option value="' + product.id + '">' + product.name + '</option>');
+                    });
+                },
+                error: function (xhr, status, error) {
+                    console.error("Error fetching customer data:", error);
+                }
+            });
+        } else {
+            $('#project-select').empty();
+            $('#product-select').empty();
+
+            $('#project-select').append('<option value="">Select a Project</option>');
+            $('#product-select').append('<option value="">Select a Product</option>');
+        }
+    });
+});
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