diff --git a/osinaweb/osinacore/add/views.py b/osinaweb/osinacore/add/views.py
index 9a70545e..5839a0e2 100644
--- a/osinaweb/osinacore/add/views.py
+++ b/osinaweb/osinacore/add/views.py
@@ -775,6 +775,11 @@ def add_ticket(request, customer_id=None, project_id=None):
         else:
             department = support_department
 
+
+        if not customer:
+            if request.POST.get('customer'):
+                customer = get_object_or_404(CustomerProfile, id=request.POST.get('customer'))
+
         ticket = Ticket(
             customer=customer,
             title=request.POST.get('title'),