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diff --git a/osinaweb/support/consumers.py b/osinaweb/support/consumers.py
index 2e233f54..b5784c0a 100644
--- a/osinaweb/support/consumers.py
+++ b/osinaweb/support/consumers.py
@@ -10,60 +10,64 @@ from customercore.models import *
 import json
 from django.template.loader import render_to_string
 from asgiref.sync import async_to_sync
-
-from channels.generic.websocket import AsyncWebsocketConsumer
-from django.shortcuts import get_object_or_404
-from datetime import datetime
-from asgiref.sync import sync_to_async
-import json
-
-class TicketRoomConsumer(AsyncWebsocketConsumer):
-    async def connect(self):
+class TicketRoomConsumer(WebsocketConsumer):
+    def connect(self): 
         self.user = self.scope['user']
         self.ticket_id = self.scope['url_route']['kwargs']['ticket_id']
-        self.ticket = await sync_to_async(get_object_or_404)(Ticket, id=self.ticket_id)
+        self.ticket = get_object_or_404(Ticket, id=self.ticket_id)
         self.ticket_number = self.ticket.ticket_number
 
-        await sync_to_async(TicketConnection.objects.filter(ticket=self.ticket, user=self.user, terminated_at__isnull=True).delete)()
-        await sync_to_async(TicketConnection.objects.create)(
+        existing_connection = TicketConnection.objects.filter(ticket=self.ticket, user=self.user, terminated_at__isnull=True).delete()
+        TicketConnection.objects.create(
             ticket=self.ticket,
             user=self.user,
             date=datetime.now()
         )
-
-        staff_profile = await sync_to_async(StaffProfile.objects.filter(user=self.user).first)()
+        staff_profile = StaffProfile.objects.filter(user=self.user).first()
         if staff_profile:
-            if not await sync_to_async(TicketStaff.objects.filter(staff=staff_profile, ticket=self.ticket).exists)():
-                await sync_to_async(TicketStaff.objects.create)(
+            if not TicketStaff.objects.filter(staff=staff_profile, ticket=self.ticket).exists():
+                TicketStaff.objects.create(
                     staff=staff_profile,
                     ticket=self.ticket,
                     date_added=datetime.now()
                 )
 
-        await self.channel_layer.group_add(self.ticket_number, self.channel_name)
-        await self.accept()
-        await self.modify_online_user()
+        async_to_sync(self.channel_layer.group_add)(
+            self.ticket_number, self.channel_name 
+        )
+        self.accept()
+        self.modify_online_user()
+
 
-    async def disconnect(self, close_code):
-        await sync_to_async(TicketConnection.objects.filter(ticket=self.ticket, user=self.user).update)(terminated_at=datetime.now())
-        await self.channel_layer.group_discard(self.ticket_number, self.channel_name)
-        await self.modify_online_user()
+    def disconnect(self, close_code):
+        TicketConnection.objects.filter(
+            ticket=self.ticket,
+            user=self.user,
+        ).update(terminated_at=datetime.now())
+        async_to_sync(self.channel_layer.group_discard)(
+           self.ticket_number, self.channel_name 
+        )
+        self.modify_online_user()
 
-    async def receive(self, text_data):
+    def receive(self, text_data): 
         text_data_json = json.loads(text_data)
         event_type = text_data_json.get('event_type')
-
+        
         if event_type == 'typing':
             event = {
                 'type': 'typing_handler',
                 'user': self.scope['user']
             }
-            await self.channel_layer.group_send(self.ticket_number, event)
+            async_to_sync(self.channel_layer.group_send)(
+                self.ticket_number, event
+            )
         elif event_type == 'stop_typing':
             event = {
                 'type': 'stop_typing_handler',
             }
-            await self.channel_layer.group_send(self.ticket_number, event)
+            async_to_sync(self.channel_layer.group_send)(
+                self.ticket_number, event
+            )
         elif event_type == 'update_reaction':
             reaction = text_data_json['reaction']
             update_id = text_data_json['update_id']
@@ -73,11 +77,13 @@ class TicketRoomConsumer(AsyncWebsocketConsumer):
                 'reaction': reaction,
                 'user': self.scope['user']
             }
-            await self.channel_layer.group_send(self.ticket_number, event)
+            async_to_sync(self.channel_layer.group_send)(
+                self.ticket_number, event
+            )
         else:
             body = text_data_json['description']
             file_paths = text_data_json['filePath']
-            ticketupdate = await sync_to_async(TicketUpdate.objects.create)(
+            ticketupdate = TicketUpdate.objects.create(
                 added_by=self.user,
                 description=body,
                 ticket=self.ticket,
@@ -88,91 +94,82 @@ class TicketRoomConsumer(AsyncWebsocketConsumer):
                     ticket_update=ticketupdate,
                     file_path=file_path  
                 )
-                await sync_to_async(ticket_attachment.save)()
+                ticket_attachment.save()
             event = {
                 'type': 'update_handler',
                 'update_id': ticketupdate.id
             }
-            await self.channel_layer.group_send(self.ticket_number, event)
+            async_to_sync(self.channel_layer.group_send)(
+                self.ticket_number, event
+            )
 
-    async def update_handler(self, event):
+    def update_handler(self, event):
         update_id = event['update_id']
-        update = await sync_to_async(TicketUpdate.objects.get)(id=update_id)
+        update = TicketUpdate.objects.get(id=update_id)
         context = { 
             'update': update,
             'user': self.user
         }
-        html = await sync_to_async(render_to_string)("details_templates/partials/new-ticket-message.html", context=context)
-        await self.send(text_data=json.dumps({
+
+
+        html = render_to_string("details_templates/partials/new-ticket-message.html", context=context)
+        self.send(text_data=json.dumps({
             'event_type': 'update',
             'html': html
         }))
 
-    async def typing_handler(self, event):
+    def typing_handler(self, event):
         context = {
             'user': event['user']
         }
-        html = await sync_to_async(render_to_string)("details_templates/partials/typing-message.html", context=context)
-        await self.send(text_data=json.dumps({
+        html = render_to_string("details_templates/partials/typing-message.html", context=context)
+        self.send(text_data=json.dumps({
             'event_type': 'typing',
             'html': html
         }))
 
-    async def stop_typing_handler(self, event):
-        await self.send(text_data=json.dumps({
+    def stop_typing_handler(self, event):
+        self.send(text_data=json.dumps({
             'event_type': 'stop_typing'
         }))
 
-    async def reaction_handler(self, event):
+    def reaction_handler(self, event):
         update_id = event['update_id']
         reaction = event['reaction']
         user = self.user
         
-        update = await sync_to_async(TicketUpdate.objects.get)(id=update_id)
-        existing_reaction = await sync_to_async(TicketUpdateReaction.objects.filter)(ticket_update=update, customer=user).first()
+        update = TicketUpdate.objects.get(id=update_id)
+        existing_reaction = TicketUpdateReaction.objects.filter(ticket_update=update, customer=user).first()
         new_reaction = None
         if existing_reaction:
+            # If the existing reaction type is equal to the new reaction, delete it
             if existing_reaction.reaction == reaction:
-                await sync_to_async(existing_reaction.delete)()
+                existing_reaction.delete()
             else:
-                await sync_to_async(TicketUpdateReaction.objects.filter)(ticket_update=update, customer=user).delete()
-                new_reaction = await sync_to_async(TicketUpdateReaction.objects.create)(
+                # If not, delete all previous reactions and add a new one
+                TicketUpdateReaction.objects.filter(ticket_update=update, customer=user).delete()
+                new_reaction = TicketUpdateReaction.objects.create(
                     ticket_update=update, 
                     reaction=reaction,
                     customer=user
                 )
         else:
-            new_reaction = await sync_to_async(TicketUpdateReaction.objects.create)(
+            # If there's no existing reaction, simply add the new one
+            new_reaction = TicketUpdateReaction.objects.create(
                 ticket_update=update, 
                 reaction=reaction,
                 customer=user
             )
     
-        await self.send(text_data=json.dumps({
+        self.send(text_data=json.dumps({
             'event_type': 'reaction',
             'update_id': update_id,
             'reaction': new_reaction.reaction if new_reaction else None
         }))
 
-    async def modify_online_user(self):
-        connections = await sync_to_async(TicketConnection.objects.filter)(ticket=self.ticket, terminated_at__isnull=True)
-        event = {
-            'type': 'user_connection_handler',
-            'user': self.user,
-            'connections': connections,
-        }
-        await self.channel_layer.group_send(self.ticket_number, event)
+    def modify_online_user(self):
+        print('hi')
 
-    async def user_connection_handler(self, event):
-        context = {
-            'connections': event['connections'],
-            'user': event['user']
-        }
-        html = await sync_to_async(render_to_string)("details_templates/partials/ticket-online-users.html", context=context)
-        await self.send(text_data=json.dumps({
-            'event_type': 'user_status',
-            'html': html
-        }))
 
 
 
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