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diff --git a/osinaweb/osichat/consumers.py b/osinaweb/osichat/consumers.py
index db30b25b..1eb94104 100644
--- a/osinaweb/osichat/consumers.py
+++ b/osinaweb/osichat/consumers.py
@@ -54,12 +54,22 @@ class OsitcomVisitor(WebsocketConsumer):
 
 class OsitcomChatRoom(WebsocketConsumer):
     def connect(self):
-        self.session_id = self.scope['url_route']['kwargs']['session_id']
+        cookies = self.scope.get('cookies', {})
+        cookie_header = self.scope.get('headers', {})
+        http_cookie = dict(cookie_header).get(b'cookie', b'').decode('utf-8')
+        session_id = None
+        for cookie in http_cookie.split('; '):
+            key, value = cookie.split('=')
+            if key == 'sessionid':
+                self.session_id = value
+                break
         async_to_sync(self.channel_layer.group_add)(
             self.session_id, self.channel_name
         )
         self.accept()
+
         self.load_chat()
+        
 
     def disconnect(self, close_code):
         async_to_sync(self.channel_layer.group_discard)(
@@ -157,3 +167,4 @@ class OsitcomChatRoom(WebsocketConsumer):
         }))
 
 
+
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diff --git a/osinaweb/osichat/migrations/__pycache__/0013_rename_reference_visitor_referrer.cpython-312.pyc b/osinaweb/osichat/migrations/__pycache__/0013_rename_reference_visitor_referrer.cpython-312.pyc
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diff --git a/osinaweb/osichat/migrations/__pycache__/__init__.cpython-312.pyc b/osinaweb/osichat/migrations/__pycache__/__init__.cpython-312.pyc
index 95e080a1..c8a41e20 100644
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diff --git a/osinaweb/osichat/routing.py b/osinaweb/osichat/routing.py
index 5439cef6..22ef7412 100644
--- a/osinaweb/osichat/routing.py
+++ b/osinaweb/osichat/routing.py
@@ -3,6 +3,6 @@ from .consumers import *
 
 websocket_urlpatterns = [
     path("ws/osichat/visitors/", OsitcomVisitor.as_asgi()),
-    path("ws/osichat/<str:session_id>/", OsitcomChatRoom.as_asgi()),
+    path("ws/osichat/", OsitcomChatRoom.as_asgi()),
 
 ]
\ No newline at end of file
diff --git a/osinaweb/osichat/templates/chat-widget.html b/osinaweb/osichat/templates/chat-widget.html
index 172ed99f..8b81b7eb 100644
--- a/osinaweb/osichat/templates/chat-widget.html
+++ b/osinaweb/osichat/templates/chat-widget.html
@@ -1,28 +1,33 @@
-<div class="w-[400px] h-[600px] bg-white rounded-md shadow-md z-50 fixed right-5 bottom-24 flex flex-col justify-between" id="chatContainer">
+{% load static %}
+
+<div class="w-[400px] h-[600px] bg-white rounded-md shadow-md z-50 fixed right-5 bottom-24 flex flex-col justify-between hidden"
+    id="chatContainer">
     {% if chat_room %}
-      {% include 'conversation.html' %}
+    {% include 'conversation.html' %}
     {% else %}
-        {% include 'start-conversation.html' %}
+    {% include 'start-conversation.html' %}
     {% endif %}
 </div>
 
 
 
-<div
-class="w-fit px-5 py-2 rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 gap-2 text-white text-sm border-4 border-white" id="opsenChatContainer">
-<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
-    <path d="M8 13.5H16M8 8.5H12" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"
-        stroke-linejoin="round" />
-    <path
-        d="M6.09881 19C4.7987 18.8721 3.82475 18.4816 3.17157 17.8284C2 16.6569 2 14.7712 2 11V10.5C2 6.72876 2 4.84315 3.17157 3.67157C4.34315 2.5 6.22876 2.5 10 2.5H14C17.7712 2.5 19.6569 2.5 20.8284 3.67157C22 4.84315 22 6.72876 22 10.5V11C22 14.7712 22 16.6569 20.8284 17.8284C19.6569 19 17.7712 19 14 19C13.4395 19.0125 12.9931 19.0551 12.5546 19.155C11.3562 19.4309 10.2465 20.0441 9.14987 20.5789C7.58729 21.3408 6.806 21.7218 6.31569 21.3651C5.37769 20.6665 6.29454 18.5019 6.5 17.5"
-        stroke="currentColor" stroke-width="1.5" stroke-linecap="round" />
-</svg>
+<div class="w-fit px-5 py-2 rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 gap-2 text-white text-sm border-4 border-white"
+    id="openChatContainer">
+    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
+        <path d="M8 13.5H16M8 8.5H12" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"
+            stroke-linejoin="round" />
+        <path
+            d="M6.09881 19C4.7987 18.8721 3.82475 18.4816 3.17157 17.8284C2 16.6569 2 14.7712 2 11V10.5C2 6.72876 2 4.84315 3.17157 3.67157C4.34315 2.5 6.22876 2.5 10 2.5H14C17.7712 2.5 19.6569 2.5 20.8284 3.67157C22 4.84315 22 6.72876 22 10.5V11C22 14.7712 22 16.6569 20.8284 17.8284C19.6569 19 17.7712 19 14 19C13.4395 19.0125 12.9931 19.0551 12.5546 19.155C11.3562 19.4309 10.2465 20.0441 9.14987 20.5789C7.58729 21.3408 6.806 21.7218 6.31569 21.3651C5.37769 20.6665 6.29454 18.5019 6.5 17.5"
+            stroke="currentColor" stroke-width="1.5" stroke-linecap="round" />
+    </svg>
 
-<p>Chat with us</p>
+    <p>Chat with us</p>
 </div>
 
-<div class="w-[60px] h-[60px] rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 text-white text-sm border-4 border-white hidden" id="closeChatContainer">
+<div class="w-[60px] h-[60px] rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 text-white text-sm border-4 border-white hidden"
+    id="closeChatContainer">
     <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
-        <path d="M19.0005 4.99988L5.00049 18.9999M5.00049 4.99988L19.0005 18.9999" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
+        <path d="M19.0005 4.99988L5.00049 18.9999M5.00049 4.99988L19.0005 18.9999" stroke="currentColor"
+            stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
     </svg>
 </div>
\ No newline at end of file
diff --git a/osinaweb/osichat/templates/conversation.html b/osinaweb/osichat/templates/conversation.html
index aaf6cc0a..bd3b4317 100644
--- a/osinaweb/osichat/templates/conversation.html
+++ b/osinaweb/osichat/templates/conversation.html
@@ -1,73 +1,77 @@
 {%load static%}
 <div class="w-[400px] h-[600px] bg-white rounded-md shadow-md z-50 fixed right-5 bottom-24 flex flex-col justify-between" id="chatContainer">
-    <div class="w-ful h-full flex flex-col justify-between p-5">
+    <div class="w-ful h-full flex flex-col justify-between">
+
         <div class="w-full flex flex-col gap-5">
+            <!-- HEADER -->
+            <div class="w-full rounded-t-md bg-osiblue flex justify-between gap-3 items-center px-5 py-3">
+                <div class="flex gap-3 items-center">
+                    <img src="{% static 'images/banner-logo.png' %}" class="w-[40px]">
+                    <div class="flex flex-col">
+                        <p class="text-white">Ositcom</p>
+                        <p class="text-white opacity-80 text-xs">Typically replies in a few minutes</p>
+                    </div>
+                </div>
+
+                <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="text-white w-7 notFilledSvg cursor-pointer hover:scale-105 duration-500" fill="none">
+                    <path d="M11 3L10.3374 3.23384C7.75867 4.144 6.46928 4.59908 5.73464 5.63742C5 6.67576 5 8.0431 5 10.7778V13.2222C5 15.9569 5 17.3242 5.73464 18.3626C6.46928 19.4009 7.75867 19.856 10.3374 20.7662L11 21" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" />
+                    <path d="M21 12L11 12M21 12C21 11.2998 19.0057 9.99153 18.5 9.5M21 12C21 12.7002 19.0057 14.0085 18.5 14.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
+                </svg>
+            </div>
 
-            <div class="flex items-end gap-2">
-                <div>
-                    <div
-                        class="w-[40px] h-[40px] rounded-full shadow-md text-white flex justify-center items-center bg-secondosiblue">
-                        <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" width="24" height="24" color="#000000" fill="none">
-                            <path d="M4 15.5C2.89543 15.5 2 14.6046 2 13.5C2 12.3954 2.89543 11.5 4 11.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
-                            <path d="M20 15.5C21.1046 15.5 22 14.6046 22 13.5C22 12.3954 21.1046 11.5 20 11.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
-                            <path d="M7 7L7 4" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
-                            <path d="M17 7L17 4" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
-                            <circle cx="7" cy="3" r="1" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
-                            <circle cx="17" cy="3" r="1" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
-                            <path d="M13.5 7H10.5C7.67157 7 6.25736 7 5.37868 7.90898C4.5 8.81796 4.5 10.2809 4.5 13.2069C4.5 16.1329 4.5 17.5958 5.37868 18.5048C6.25736 19.4138 7.67157 19.4138 10.5 19.4138H11.5253C12.3169 19.4138 12.5962 19.5773 13.1417 20.1713C13.745 20.8283 14.6791 21.705 15.5242 21.9091C16.7254 22.1994 16.8599 21.7979 16.5919 20.6531C16.5156 20.327 16.3252 19.8056 16.526 19.5018C16.6385 19.3316 16.8259 19.2898 17.2008 19.2061C17.7922 19.074 18.2798 18.8581 18.6213 18.5048C19.5 17.5958 19.5 16.1329 19.5 13.2069C19.5 10.2809 19.5 8.81796 18.6213 7.90898C17.7426 7 16.3284 7 13.5 7Z" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
-                            <path d="M9.5 15C10.0701 15.6072 10.9777 16 12 16C13.0223 16 13.9299 15.6072 14.5 15" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
-                            <path d="M9.00896 11H9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
-                            <path d="M15.009 11H15" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
-                        </svg> 
 
+            <div class="max-h-[430px] overflow-y-auto flex flex-col gap-5 px-5">
+                <!-- ROBOT -->
+                <div class="flex items-end gap-2">
+                    <div>
+                        <div
+                            class="w-[30px] h-[30px] rounded-full shadow-md text-white flex justify-center items-center bg-secondosiblue">
+                            <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-4" color="#000000" fill="none">
+                                <path d="M4 15.5C2.89543 15.5 2 14.6046 2 13.5C2 12.3954 2.89543 11.5 4 11.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
+                                <path d="M20 15.5C21.1046 15.5 22 14.6046 22 13.5C22 12.3954 21.1046 11.5 20 11.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
+                                <path d="M7 7L7 4" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
+                                <path d="M17 7L17 4" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
+                                <circle cx="7" cy="3" r="1" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
+                                <circle cx="17" cy="3" r="1" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
+                                <path d="M13.5 7H10.5C7.67157 7 6.25736 7 5.37868 7.90898C4.5 8.81796 4.5 10.2809 4.5 13.2069C4.5 16.1329 4.5 17.5958 5.37868 18.5048C6.25736 19.4138 7.67157 19.4138 10.5 19.4138H11.5253C12.3169 19.4138 12.5962 19.5773 13.1417 20.1713C13.745 20.8283 14.6791 21.705 15.5242 21.9091C16.7254 22.1994 16.8599 21.7979 16.5919 20.6531C16.5156 20.327 16.3252 19.8056 16.526 19.5018C16.6385 19.3316 16.8259 19.2898 17.2008 19.2061C17.7922 19.074 18.2798 18.8581 18.6213 18.5048C19.5 17.5958 19.5 16.1329 19.5 13.2069C19.5 10.2809 19.5 8.81796 18.6213 7.90898C17.7426 7 16.3284 7 13.5 7Z" stroke="currentColor" stroke-width="1.5" stroke-linejoin="round" />
+                                <path d="M9.5 15C10.0701 15.6072 10.9777 16 12 16C13.0223 16 13.9299 15.6072 14.5 15" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
+                                <path d="M9.00896 11H9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
+                                <path d="M15.009 11H15" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
+                            </svg> 
+    
+                        </div>
+                    </div>
+                    <div
+                        class="w-full bg-gray-50 px-3 py-2 rounded-r-3xl rounded-tl-3xl text-secondosiblue text-sm leading-7 bg-opacity-50 shadow-md border border-gray-100">
+                        <p>Hello {{chat_room.chatroomguest.name}}, the support department is notified about your request to start a conversation. It usually takes few minutes for you to receieve a reply.</p>
                     </div>
                 </div>
-                <div
-                    class="w-full bg-gray-50 p-2 rounded-md text-secondosiblue text-sm leading-7 bg-opacity-50 shadow-md border border-gray-100">
-                    <p>Hello {{chat_room.chatroomguest.name}}, the support department is notified about your request to start a conversation. It usually takes few minutes for you to receieve a reply.</p>
-                </div>
-            </div>
+    
 
-            <div id="messages">
-                {% for message in chat_room_messages %}
-                <div class="w-full bg-osiblue bg-opacity-80 p-2 rounded-md text-white shadow-md text-sm leading-7">
-                    <p>{{message.content}}</p>
+                <!-- USER MESSAGES -->
+                <div id="messages" class="w-full flex flex-col items-end gap-3">
+                    {% for message in chat_room_messages %}
+                    <div class="w-fit  bg-opacity-70 px-3 py-2 rounded-l-3xl rounded-tr-3xl text-white shadow-md text-sm leading-7 bg-osiblue">
+                        <p>{{message.content}}</p>
+                    </div>
+                    {% endfor %}
                 </div>
-                {% endfor %}
             </div>
-
         </div>
 
-        <form class="flex gap-1" id="sendMessage">
+        <form class="p-5" id="sendMessage">
+            <div class="relative w-full h-fit">
                 <input type="text" name="message" class="w-full border border-gray-300 rounded-md px-3 py-3 outline-none" placeholder="Write your message...">
-                <button class="w-[50px] rounded-md p-1 flex justify-center items-center bg-osiblue">
-                    <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" class="w-5 text-white notFilledSvg">
+
+                <button type="submit" class="absolute h-full top-0 right-0 flex justify-center items-center px-5 rounded-md text-osiblue">
+                    <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" class="w-5 notFilledSvg">
                         <path stroke-linecap="round" stroke-linejoin="round" d="M6 12 3.269 3.125A59.769 59.769 0 0 1 21.485 12 59.768 59.768 0 0 1 3.27 20.875L5.999 12Zm0 0h7.5" />
                     </svg>
                 </button>
-        </form>
-
-    
+            </div>
+        </form>    
     </div>
 </div>
 
-<div
-class="w-fit px-5 py-2 rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 gap-2 text-white text-sm border-4 border-white" id="openChatContainer">
-<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
-    <path d="M8 13.5H16M8 8.5H12" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"
-        stroke-linejoin="round" />
-    <path
-        d="M6.09881 19C4.7987 18.8721 3.82475 18.4816 3.17157 17.8284C2 16.6569 2 14.7712 2 11V10.5C2 6.72876 2 4.84315 3.17157 3.67157C4.34315 2.5 6.22876 2.5 10 2.5H14C17.7712 2.5 19.6569 2.5 20.8284 3.67157C22 4.84315 22 6.72876 22 10.5V11C22 14.7712 22 16.6569 20.8284 17.8284C19.6569 19 17.7712 19 14 19C13.4395 19.0125 12.9931 19.0551 12.5546 19.155C11.3562 19.4309 10.2465 20.0441 9.14987 20.5789C7.58729 21.3408 6.806 21.7218 6.31569 21.3651C5.37769 20.6665 6.29454 18.5019 6.5 17.5"
-        stroke="currentColor" stroke-width="1.5" stroke-linecap="round" />
-</svg>
-
-<p>Chat with us</p>
-</div>
-
-<div class="w-[60px] h-[60px] rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 text-white text-sm border-4 border-white hidden" id="closeChatContainer">
-    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
-        <path d="M19.0005 4.99988L5.00049 18.9999M5.00049 4.99988L19.0005 18.9999" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
-    </svg>
-</div>
 
 
diff --git a/osinaweb/osichat/templates/partials/message.html b/osinaweb/osichat/templates/partials/message.html
index 5a52ee30..83f9bc10 100644
--- a/osinaweb/osichat/templates/partials/message.html
+++ b/osinaweb/osichat/templates/partials/message.html
@@ -1,4 +1,4 @@
-<div class="w-full bg-osiblue bg-opacity-80 p-2 rounded-md text-white shadow-md text-sm leading-7 fade-in-up">
+<div class="w-fit bg-osiblue bg-opacity-70 px-3 py-2 rounded-l-3xl rounded-tr-3xl text-white shadow-md text-sm leading-7 fade-in-up">
     <p>{{chat_message.content}}</p>
 </div>
 
diff --git a/osinaweb/osichat/templates/start-conversation.html b/osinaweb/osichat/templates/start-conversation.html
index 07ffa6ef..e7488956 100644
--- a/osinaweb/osichat/templates/start-conversation.html
+++ b/osinaweb/osichat/templates/start-conversation.html
@@ -1,66 +1,68 @@
 {% load static %}
-<div id="startChatContainer">
-    <form 
-    class="w-[400px] h-[600px] bg-white rounded-md shadow-md z-50 fixed right-5 bottom-24 flex flex-col justify-between" id="startChat">
 
-    <div  class="">
-        <div class="w-full rounded-t-md bg-osiblue flex gap-3 items-center px-5 py-3">
-            <img src="{% static 'images/banner-logo.png' %}" class="w-[40px]">
-            <p class="text-white">Welcome to Ositcom</p>
-        </div>
 
-        <div class="p-5 flex flex-col gap-10">
-            <p class="text-gray-500">
-                We are here 24/7/365 to help with sales or support queries. To start your conversation enter your
-                name
-                and mobile number below.
-            </p>
+<div id="startChatContainer">
+    <form
+        class="w-[400px] h-[600px] bg-white rounded-md shadow-md z-50 fixed right-5 bottom-24 flex flex-col justify-between"
+        id="startChat">
 
-            <div class="w-full flex flex-col gap-3">
-                <input name="guest_name" type="text" placeholder="Name"
-                    class="w-full border border-gray-300 px-3 py-3 outline-none rounded-md">
-                <input name="guest_mobile_number" type="number" placeholder="Mobile Number"
-                    class="w-full border border-gray-300 px-3 py-3 outline-none rounded-md">
+        <div class="">
+            <div class="w-full rounded-t-md bg-osiblue flex gap-3 items-center px-5 py-3">
+                <img src="{% static 'images/banner-logo.png' %}" class="w-[40px]">
+                <p class="text-white">Welcome to Ositcom</p>
             </div>
-        </div>
-    </div>
 
-    <div class="p-5">
-        <div class="w-full bg-gray-50 rounded-md p-3 flex flex-col gap-1 shadow-md border border-gray-100">
-            <p class="text-osiblue font-poppinsBold">We are online</p>
+            <div class="p-5 flex flex-col gap-10">
+                <p class="text-gray-500">
+                    We are here 24/7/365 to help with sales or support queries. To start your conversation enter your
+                    name
+                    and mobile number below.
+                </p>
 
-            <p class="text-gray-500 text-sm">Typically replies in a few minutes</p>
+                <div class="w-full flex flex-col gap-3">
+                    <div class="relative">
+                        <div class="absolute left-0 px-3 h-full flex justify-center items-center top-0 text-secondosiblue">
+                            <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5" stroke="currentColor" class="w-6">
+                                <path stroke-linecap="round" stroke-linejoin="round" d="M15.75 6a3.75 3.75 0 1 1-7.5 0 3.75 3.75 0 0 1 7.5 0ZM4.501 20.118a7.5 7.5 0 0 1 14.998 0A17.933 17.933 0 0 1 12 21.75c-2.676 0-5.216-.584-7.499-1.632Z" />
+                              </svg>
+                        </div>
 
-            <button type="submit"
-                class="flex justify-start items-center gap-1 text-secondosiblue cursor-pointer hover:text-gray-400 duration-300">
-                <p class="">Start Conversation</p>
-                <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
-                    stroke="currentColor" class="w-5">
-                    <path stroke-linecap="round" stroke-linejoin="round" d="M13.5 4.5 21 12m0 0-7.5 7.5M21 12H3" />
-                </svg>
-            </button>
-        </div>
-    </div> 
-    </form>
-</div>
+                        <input name="guest_name" type="text" placeholder="Name"
+                        class="w-full border border-gray-300 pl-11 pr-3 py-3 outline-none rounded-md">
+                    </div>
 
 
+                    <div class="relative">
+                        <div class="absolute left-0 px-3 h-full flex justify-center items-center top-0 text-secondosiblue">
+                            <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
+                                stroke="currentColor" class="w-6">
+                                <path stroke-linecap="round" stroke-linejoin="round"
+                                    d="M2.25 6.75c0 8.284 6.716 15 15 15h2.25a2.25 2.25 0 0 0 2.25-2.25v-1.372c0-.516-.351-.966-.852-1.091l-4.423-1.106c-.44-.11-.902.055-1.173.417l-.97 1.293c-.282.376-.769.542-1.21.38a12.035 12.035 0 0 1-7.143-7.143c-.162-.441.004-.928.38-1.21l1.293-.97c.363-.271.527-.734.417-1.173L6.963 3.102a1.125 1.125 0 0 0-1.091-.852H4.5A2.25 2.25 0 0 0 2.25 4.5v2.25Z" />
+                            </svg>
+                        </div>
+                        <input name="guest_mobile_number" type="tel" placeholder="Mobile Number"
+                            class="w-full border border-gray-300 pl-11 pr-3 py-3 outline-none rounded-md">
+                    </div>
 
-<div
-class="w-fit px-5 py-2 rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 gap-2 text-white text-sm border-4 border-white" id="openChatContainer">
-<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
-    <path d="M8 13.5H16M8 8.5H12" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"
-        stroke-linejoin="round" />
-    <path
-        d="M6.09881 19C4.7987 18.8721 3.82475 18.4816 3.17157 17.8284C2 16.6569 2 14.7712 2 11V10.5C2 6.72876 2 4.84315 3.17157 3.67157C4.34315 2.5 6.22876 2.5 10 2.5H14C17.7712 2.5 19.6569 2.5 20.8284 3.67157C22 4.84315 22 6.72876 22 10.5V11C22 14.7712 22 16.6569 20.8284 17.8284C19.6569 19 17.7712 19 14 19C13.4395 19.0125 12.9931 19.0551 12.5546 19.155C11.3562 19.4309 10.2465 20.0441 9.14987 20.5789C7.58729 21.3408 6.806 21.7218 6.31569 21.3651C5.37769 20.6665 6.29454 18.5019 6.5 17.5"
-        stroke="currentColor" stroke-width="1.5" stroke-linecap="round" />
-</svg>
+                </div>
+            </div>
+        </div>
+
+        <div class="p-5">
+            <div class="w-full bg-gray-50 rounded-md p-3 flex flex-col gap-1 shadow-md border border-gray-100">
+                <p class="text-osiblue font-poppinsBold">We are online</p>
 
-<p>Chat with us</p>
-</div>
+                <p class="text-gray-500 text-sm">Typically replies in a few minutes</p>
 
-<div class="w-[60px] h-[60px] rounded-full shadow-md flex justify-center items-center bg-osiblue fixed bottom-5 right-5 z-30 text-white text-sm border-4 border-white hidden" id="closeChatContainer">
-    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="w-6 text-white notFilledSvg" fill="none">
-        <path d="M19.0005 4.99988L5.00049 18.9999M5.00049 4.99988L19.0005 18.9999" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" />
-    </svg>
+                <button type="submit"
+                    class="flex px-3 py-2 rounded-md w-fit justify-start items-center gap-1 text-white bg-secondosiblue border border-secondosiblue cursor-pointer hover:bg-transparent hover:text-secondosiblue mt-2 duration-300">
+                        Start Conversation
+                    <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="1.5"
+                        stroke="currentColor" class="w-5">
+                        <path stroke-linecap="round" stroke-linejoin="round" d="M13.5 4.5 21 12m0 0-7.5 7.5M21 12H3" />
+                    </svg>
+                </button>
+            </div>
+        </div>
+    </form>
 </div>
\ No newline at end of file
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index d8fc6af8..905e06c4 100644
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diff --git a/osinaweb/osinaweb/__pycache__/urls.cpython-312.pyc b/osinaweb/osinaweb/__pycache__/urls.cpython-312.pyc
index b94ee57d..e810454a 100644
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diff --git a/osinaweb/static/dist/output.css b/osinaweb/static/dist/output.css
index 39d7f4b4..4b0dc0ec 100644
--- a/osinaweb/static/dist/output.css
+++ b/osinaweb/static/dist/output.css
@@ -766,6 +766,10 @@ video {
   bottom: 0.5rem;
 }
 
+.bottom-24 {
+  bottom: 6rem;
+}
+
 .bottom-3 {
   bottom: 0.75rem;
 }
@@ -1293,6 +1297,10 @@ video {
   height: 55px;
 }
 
+.h-\[600px\] {
+  height: 600px;
+}
+
 .h-\[60px\] {
   height: 60px;
 }
@@ -1331,6 +1339,10 @@ video {
   height: 100vh;
 }
 
+.max-h-\[430px\] {
+  max-height: 430px;
+}
+
 .max-h-\[50px\] {
   max-height: 50px;
 }
@@ -1943,6 +1955,11 @@ video {
   border-end-end-radius: 0.375rem;
 }
 
+.rounded-l-full {
+  border-top-left-radius: 9999px;
+  border-bottom-left-radius: 9999px;
+}
+
 .rounded-l-md {
   border-top-left-radius: 0.375rem;
   border-bottom-left-radius: 0.375rem;
@@ -1953,11 +1970,26 @@ video {
   border-bottom-left-radius: 0px;
 }
 
+.rounded-r-3xl {
+  border-top-right-radius: 1.5rem;
+  border-bottom-right-radius: 1.5rem;
+}
+
+.rounded-r-full {
+  border-top-right-radius: 9999px;
+  border-bottom-right-radius: 9999px;
+}
+
 .rounded-r-md {
   border-top-right-radius: 0.375rem;
   border-bottom-right-radius: 0.375rem;
 }
 
+.rounded-r-sm {
+  border-top-right-radius: 0.125rem;
+  border-bottom-right-radius: 0.125rem;
+}
+
 .rounded-s-lg {
   border-start-start-radius: 0.5rem;
   border-end-start-radius: 0.5rem;
@@ -1973,6 +2005,11 @@ video {
   border-top-right-radius: 0px;
 }
 
+.rounded-l-3xl {
+  border-top-left-radius: 1.5rem;
+  border-bottom-left-radius: 1.5rem;
+}
+
 .rounded-bl-lg {
   border-bottom-left-radius: 0.5rem;
 }
@@ -1993,6 +2030,10 @@ video {
   border-bottom-right-radius: 0.375rem;
 }
 
+.rounded-tl-3xl {
+  border-top-left-radius: 1.5rem;
+}
+
 .rounded-tl-full {
   border-top-left-radius: 9999px;
 }
@@ -2005,6 +2046,10 @@ video {
   border-top-left-radius: 0px;
 }
 
+.rounded-tr-full {
+  border-top-right-radius: 9999px;
+}
+
 .rounded-tr-md {
   border-top-right-radius: 0.375rem;
 }
@@ -2013,6 +2058,10 @@ video {
   border-top-right-radius: 0px;
 }
 
+.rounded-tr-3xl {
+  border-top-right-radius: 1.5rem;
+}
+
 .border {
   border-width: 1px;
 }
@@ -2348,6 +2397,11 @@ video {
   background-color: rgb(74 222 128 / var(--tw-bg-opacity));
 }
 
+.bg-green-500 {
+  --tw-bg-opacity: 1;
+  background-color: rgb(34 197 94 / var(--tw-bg-opacity));
+}
+
 .bg-green-600 {
   --tw-bg-opacity: 1;
   background-color: rgb(22 163 74 / var(--tw-bg-opacity));
@@ -2497,6 +2551,16 @@ video {
   background-color: rgb(202 138 4 / var(--tw-bg-opacity));
 }
 
+.bg-lime-500 {
+  --tw-bg-opacity: 1;
+  background-color: rgb(132 204 22 / var(--tw-bg-opacity));
+}
+
+.bg-lime-400 {
+  --tw-bg-opacity: 1;
+  background-color: rgb(163 230 53 / var(--tw-bg-opacity));
+}
+
 .bg-opacity-10 {
   --tw-bg-opacity: 0.1;
 }
@@ -2833,6 +2897,14 @@ video {
   padding-bottom: 50px;
 }
 
+.pl-10 {
+  padding-left: 2.5rem;
+}
+
+.pl-11 {
+  padding-left: 2.75rem;
+}
+
 .pl-20 {
   padding-left: 5rem;
 }
@@ -2841,10 +2913,18 @@ video {
   padding-left: 1.25rem;
 }
 
+.pl-6 {
+  padding-left: 1.5rem;
+}
+
 .pr-20 {
   padding-right: 5rem;
 }
 
+.pr-3 {
+  padding-right: 0.75rem;
+}
+
 .pr-4 {
   padding-right: 1rem;
 }
diff --git a/osinaweb/static/js/osichat/chat-toggle.js b/osinaweb/static/js/osichat/chat-toggle.js
index 5bba29b7..61b2cc42 100644
--- a/osinaweb/static/js/osichat/chat-toggle.js
+++ b/osinaweb/static/js/osichat/chat-toggle.js
@@ -1,18 +1,16 @@
-console.log('toggle me');
-document.addEventListener('DOMContentLoaded', function() {
-    const openChatButton = document.getElementById('openChatContainer');
-    const chatContainer = document.getElementById('chatContainer');
-    const closeChatButton = document.getElementById('closeChatContainer');
 
-    openChatButton.addEventListener('click', function() {
-        chatContainer.classList.remove('hidden');
-        openChatButton.classList.add('hidden');
-        closeChatButton.classList.remove('hidden');
-    });
+const openChatButton = document.getElementById('openChatContainer');
+const chatContainer = document.getElementById('chatContainer');
+const closeChatButton = document.getElementById('closeChatContainer');
 
-    closeChatButton.addEventListener('click', function() {
-        chatContainer.classList.add('hidden');
-        openChatButton.classList.remove('hidden');
-        closeChatButton.classList.add('hidden');
-    });
-})
\ No newline at end of file
+openChatButton.addEventListener('click', function () {
+    chatContainer.classList.remove('hidden');
+    openChatButton.classList.add('hidden');
+    closeChatButton.classList.remove('hidden');
+});
+
+closeChatButton.addEventListener('click', function () {
+    chatContainer.classList.add('hidden');
+    openChatButton.classList.remove('hidden');
+    closeChatButton.classList.add('hidden');
+});
\ No newline at end of file
diff --git a/osinaweb/static/js/osichat/conversation.js b/osinaweb/static/js/osichat/conversation.js
index 927b7be9..8e1267ad 100644
--- a/osinaweb/static/js/osichat/conversation.js
+++ b/osinaweb/static/js/osichat/conversation.js
@@ -1,64 +1,72 @@
 
 const chat_ws_scheme = window.location.protocol === "https:" ? "wss" : "ws";
-const domain = "192.168.1.106:8000";
-const sessionId = document.getElementById('session_id').textContent.trim();
-const osichatSocketUrl = `${chat_ws_scheme}://${domain}/ws/osichat/${sessionId}/`;
+const domain = "172.20.10.14:3000";
+const osichatSocketUrl = `${chat_ws_scheme}://${domain}/ws/osichat/`;
 const osichatSocket = new WebSocket(osichatSocketUrl);
 
 
 osichatSocket.onopen = () => {
     console.log('WebSocket connection to osichat established');
 };
-    
-osichatSocket.onmessage = function(e) {
+
+osichatSocket.onmessage = function (e) {
     const data = JSON.parse(e.data);
-    if  (data.event_type === 'load_chat') {
+    if (data.event_type === 'load_chat') {
         const chatDiv = document.getElementById('osichat');
         const html = data.html;
         chatDiv.innerHTML = html;
-    
+
         // Append the toggle tag
         const script = document.createElement('script');
         script.type = 'text/javascript';
         script.src = `http://${domain}/static/js/osichat/chat-toggle.js`;
         chatDiv.appendChild(script);
 
+        // Append the international mobile input script
+        // const mobileInputScript = document.createElement('script');
+        // mobileInputScript.type = 'text/javascript';
+        // mobileInputScript.src = `http://${domain}/static/js/login_register/international-mobile-input-tag.js`;
+        // chatDiv.appendChild(mobileInputScript);
+
+
+
         const startChatContainer = document.getElementById('startChat');
         // If this container exists then the template returned was start-conversation.html, no conversation yet.
-        if (startChatContainer) { 
-            startChatContainer.addEventListener('submit', function(event) {
+        if (startChatContainer) {
+            startChatContainer.addEventListener('submit', function (event) {
                 event.preventDefault();
-                
+
                 const guestName = event.target.elements.guest_name.value;
                 const guestMobileNumber = event.target.elements.guest_mobile_number.value;
-                
+
                 const eventMessage = {
                     'event_type': 'start_conversation',
                     'guest_name': guestName,
                     'guest_mobile_number': guestMobileNumber,
                 };
-                
+
                 osichatSocket.send(JSON.stringify(eventMessage));
-                
+
                 event.target.reset();
             });
         }
 
         const sendMessageContainer = document.getElementById('sendMessage');
-        if (sendMessageContainer) { 
-            sendMessageContainer.addEventListener('submit', function(event) {
+        if (sendMessageContainer) {
+            sendMessageContainer.addEventListener('submit', function (event) {
                 event.preventDefault();
-                
+                console.log('i am here')
+
                 const message = event.target.elements.message.value;
-                
+
                 const eventMessage = {
                     'event_type': 'send_message',
                     'message': message,
 
                 };
-            
+
                 osichatSocket.send(JSON.stringify(eventMessage));
-                
+
                 event.target.reset();
             });
         }
@@ -84,3 +92,4 @@ osichatSocket.onerror = (error) => {
     console.log('WebSocket error:', error);
 };
 
+
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diff --git a/osinaweb/tailwind.config.js b/osinaweb/tailwind.config.js
index e6619999..b21595d6 100644
--- a/osinaweb/tailwind.config.js
+++ b/osinaweb/tailwind.config.js
@@ -7,6 +7,7 @@ module.exports = {
     "./customercore/templates/**/*.html",
     "./billing/templates/**/*.html",
     "./support/templates/**/*.html",
+    "./osichat/templates/**/*.html",
   ],
   theme: {
     screens: {