new

osinaweb/customercore/views.py

@@ -211,14 +211,19 @@ def customer_ticket_details(request, ticket_number):
         if ticket.customer != request.user.customerprofile:
             raise Http404("Page not found.")
 
-    ticket_updates = TicketUpdate.objects.filter(ticket=ticket).order_by('id')
+        ticket_updates = TicketUpdate.objects.filter(ticket=ticket).order_by('id')
 
-    # Mark updates as read for the current user
-    for update in TicketUpdate.objects.filter(ticket=ticket).exclude(added_by=request.user).order_by('id'):
-        if not TicketRead.objects.filter(ticket_update=update, user=request.user).exists():
-            TicketRead.objects.create(ticket_update=update, user=request.user, read=True)
+        # Mark updates as read for the current user
+        for update in TicketUpdate.objects.filter(ticket=ticket).exclude(added_by=request.user).order_by('id'):
+            if not TicketRead.objects.filter(ticket_update=update, user=request.user).exists():
+                TicketRead.objects.create(ticket_update=update, user=request.user, read=True)
+
+        last_ticket_status = TicketStatusUpdate.objects.all().last()
+    
+    else:
+        ticket_updates = None
+        last_ticket_status = None
 
-    last_ticket_status = TicketStatusUpdate.objects.all().last()
     context = {
         'ticket': ticket,
         'ticket_updates': ticket_updates,