New Ticket Update for: {{ticket_update.ticket.title}}

Hello {{staff_first_name}},

A new ticket update has been added by {{ticket_update.ticket.customer.user.first_name}} {{ticket_update.ticket.customer.user.last_name}} with the following details:

Ticket: {{ ticket_update.ticket.title }}

Regarding: {% if not ticket_update.ticket.project and not ticket_update.ticket.product %} {{ ticket_update.ticket.regarding }} {% elif ticket_update.ticket.product %} {{ ticket_update.ticket.product }} {% elif ticket_update.ticket.project %} {{ ticket_update.ticket.project }} {% endif %}

Description: {{ ticket_update.description|safe }}

Added By: {{ticket_update.ticket.customer.user.first_name}} {{ticket_update.ticket.customer.user.last_name}}

Date: {{ ticket_update.date_added }}

View Update

Regards,
The Ositcom Team